Training needs exist at different levels in any organisation. Some training needs may be common to all staff – for instance, health and safety procedures. Other training needs may be role specific within a team, department, or organisation - for example, communication skills for all new supervisors.

A training needs analysis (TNA) involves identifying where there is a gap in training, and how best this need can be addressed to improve the performance of individuals, as well as the organisation as a whole. Conducting a TNA is therefore an essential tool for the continued, and systematic, growth and success of any company or institution.

Keypoint allows you to conduct tailored surveys for your specific needs, and this pack gives you a set of well designed templates to get you started quickly and easily.

NB: To use this pack you must have Keypoint installed on your computer.

The survey pack consists of a User Guide in PDF format, and a set of Keypoint 5.5 example questionnaires (as a zip file).

User Guide

Example Files (zipped)

The User Guide is divided into the following sections:

Section 1 – The Training Needs Analysis process
This section provides an overview of the training needs analysis process.

Section 2 – Designing questionnaires
This section describes the role of questionnaires in the training needs analysis process and provides tips for designing good questionnaires. It also discusses the Data Protection Act.

Section 3 – Overview of the templates
This is a breakdown of the contents of each of the templates. Suggestions are given for what audience the templates are best suited.

Section 4 – Using the templates
This section provides you with step-by-step information on how to open the templates and copy across questions you want in your questionnaire. It also tells you how to adapt questions you are using.

Section 5 – Analysing your data
This section provides instructions for performing a quick analysis of the data in Keypoint.

Section 6 – For more information
This section contains a list of resources you can consult for further guidance.