BVPI - Planning Survey
This survey will provide support for the submission of a data-set for the weighting of BV111 overall satisfaction with the planning service in processing applications. This survey is for adaptation and use with planning applications that can be sampled to provide evidence for BV111. It is important that the applicant and their nominated representatives complete the whole questionnaire.
Q1.
In what capacity did you act on your most recent application?
Private individual
Working for employer
Agent acting on behalf of another individual
Not answered
Part of own business
Other
Q2.
What type of application did you submit?
Householder
Business/industry development
Listed building/conservation
Residential development
Q3.
Have you applied for planning consent before this previous application?
Yes
No
Do not recall
Q4.
This question relates to how the council handled your application and it's progress.
Strongly Agree
Agree
No Opinion
Disagree
Disagree Strongly
I was provided with advice and help to complete my application
I was kept informed about the progress of my application
My queries were dealt with promptly
I understand the reasons for the decisions made on my applications
I felt I was treated fairly and that my viewpoint was listened to
Q5.
In the last 6 months
1-5
6-20
21-47
In the last year
In the last 2 years
Q6.
What was the outcome of your most recent planning application?
Granted permission
Refused permission
Q7.
Has the service improved?
Got Better
Stayed the same
Got Worse
Don't know
Q8.
Please add any comments that will help improve the service provided?