We love receiving your case studies, so to make it really easy for you we have provided a template. Please CLICK HERE to access the template (in Word doc format). Details of where to send the completed form or your own form are provided on the last page of the document. We look forward to reading about how you are using our software.

• Patient Surveys
• Keypoint and Education
• E-government Surveys
• Tenant Surveys
• Market Research
• Road Safety Surveys
• Community Consultation
• Training and Evaluation
• Quality and Improvement
• Regeneration Surveys

Irish Society for Quality & Safety in Healthcare
The society is a not-for-profit, charitable, non-governmental organisation. It is dedicated to improving the quality and safety of healthcare and supporting the development of professionals in healthcare quality through professional education, training and research... Click here to find out more

Shoeburyness High School
A mixed secondary school of 1560 pupils and nearly 200 teaching and associate staff serving a very diverse local community. The prime reason for purchasing Keypoint was to address the requirement for a needs analysis to be undertaken as part of the process of Shoeburyness High School becoming a Full Service Extended School. ... Click here to find out more

London Borough of Hammersmith & Fulham, Regeneration & Housing Strategy Division
Hammersmith & Fulham is a borough of contrasts, with economic opportunity and significant pockets of deprivation. Regeneration is therefore one of the council's top priorities. The aim is to work in partnership with government, other public agencies, businesses and the local community in order to maximise economic opportunities and prosperity to the advantage of all residents in the borough... Click here to find out more

Hart District Council, Performance & Innovation Team
Hart District Council upgraded to Keypoint version 4 in April 2004 . They have a multi user licence for Paper, Web, Email, and Scanning, as well as a subscription for Surveyserver. The Council has been using survey software from Cambridge Software Publishing for over nine years! ... Click here to find out more

Cherwell District Council
Cherwell District Council provides Planning, Environmental, Leisure, and Housing services for a population of 130,000, a third of which live in rural areas. The Council works in partnership, through the Cherwell Community Planning Partnership, to improve the social, economic and environmental well-being of the District's people... Click here to find out more

Connexions Tees Valley
Connexions Tees Valley offers information, advice and guidance to all young people from the age of 13-19 to help and support them to meet their needs and goals. Their services to young people include: Learning, Education, Careers, Housing, Drugs, Health, Money, Relationships, Sport and Leisure... Click here to find out more

SurveyDigital
SurveyDigital is an agency with an enviable reputation in education research. It has provided data for ministerial announcements and answers in The House by the Secretary of State; it has researched the viability of teaching and learning materials, the relevance of educational resources and teacher opinion on a wide range of topics... Click here to find out more

Castlehill Housing Association
Castlehill Housing Association is a public body, and a registered charitable organisation. They have been providing low cost housing since 1971, for elderly, homeless and vulnerable people. Castlehill Housing Association have been using the Keypoint scanning Module since February 2004... Click here to find out more

Dudley MBC Road Safety Unit
Dudley Metropolitan Borough Council’s Road Safety Unit have been using Keypoint, from Cambridge Software Publishing, since December 2003. They decided to invest in specialist training in the software in February 2004 in order to make the most of their purchase... Click here to find out more

The DVLA
The DVLA are faced with daily challenges from a wide range of internal and external clients with whom they communicate to provide an effective service. They are presented with the ongoing challenges of improving the working conditions of staff, job satisfaction and employee involvement whilst also improving services and raising increasing customer satisfaction... Click here to find out more

Paper vs Electronic Surveys
The increasing need for information and intelligence in business and government is driving the need for businesses and government departments to regularly carry out surveys internally and externally. The aim is to collect as much data as possible, including information about customer needs, staff attitudes and stakeholder opinions so that they can provide first class return on investment to their shareholders... Click here to find out more

Main Marketing
Main Marketing are a tele marketing company providing a range of tele marketing, canvassing and other services to a wide range of customers across the United Kingdom. The challenge was to enhance both their services to existing customers and to extend the knowledge of just how their customers saw their product and services... Click here to find out more

Keypoint - Making Information Work for You
Focus groups, 'Best Value' evaluations and client satisfactions audits, are increasingly important to the Public Sector, but are time consuming to run and often outsourced at considerable cost. Keypoint, a new software tool from Cambridge Software Publishing combines questionnaire generation, data collection, analysis and presentation in a single package and makes it easy for non-specialists to create and implement professional surveys inhouse... Click here to find out more

Keypoint in the Public Sector
Training needs analysis, audits for quality control and multichoice examinations are some of the routine tasks of a training and human resource department. These time consuming exercises have all created a need for a software tool that can  simplify the process of designing questionnaires, collecting data and analysing it effectively... Click here to find out more

Keypoint for Exams, Tests and Audits
Many departments within an organisation, such as marketing, customer service, and human resources  - are now responsible for designing surveys, collecting data and analysing results effectively. The new Keypoint, from Cambridge Software Publishing has been developed to address the growing need for an intuitive software package that makes it easy for non-specialists to create and implement professional surveys inhouse.Tom Godfrey, VP of Zacnet Market Research, based in Tampa. Florida USA, uses Keypoint to support telephone and web based surveys, and is finding this capacity popular with his clients... Click here to find out more

Surveys Made Simple
Many departments within an organisation, such as marketing, customer service, and human resources  - are now responsible for designing surveys, collecting data and analysing results effectively. The new Keypoint, from Cambridge Software Publishing has been developed to address the growing need for an intuitive software package that makes it easy for non-specialists to create and implement professional surveys inhouse.Tom Godfrey, VP of Zacnet Market Research, based in Tampa. Florida USA, uses Keypoint to support telephone and web based surveys, and is finding this capacity popular with his clients... Click here to find out more