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Keypoint Paper
Ideal for your customer satisfaction survey
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This is the basic Keypoint survey software module. It allows you to design paper-based customer satisfaction surveys that can be mailed to respondents, used for telephone interviews (CATI) or face-to-face interviews (CAPI). Every stage of the process can be managed: create customer satisfaction survey forms, print and distribute them, collect, enter, and process your responses, analyse and present your survey results. Click here for more information |
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Web & Email Survey Software Module
The easy way to create your
internet survey
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| The web and email module makes it easy to create different versions of your survey for distribution on the Internet, therefore allowing you to reach a wider audience. With its multiple forms facility you can collate internet survey responses from a variety of formats into a single response database so they can all be analysed together. Perfect for customer satisfaction surveys. Click here for more information
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Scanning Module
Automate data input for your customer service survey
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An integrated scanning module that allows customer satisfaction survey responses to be scanned quickly and accurately, saving you time and money on manual data entry and significantly improving the accuracy of your customer satisfaction surveys. Click here for more information |
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Surveyserver
Host your internet survey securely
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| Surveyserver provides a powerful internet survey hosting service. It handles everything automatically and transparently so that you can concentrate on designing your internet survey and analysing the results, rather than getting involved in the mechanics of how it is managed. Click here for more information
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Keypoint survey software has been developed to provide you with the complete survey software solution. Our range of survey software will support you in delivering anything from simple, paper-based customer satisfaction surveys that you can use to survey staff or customers, through to large scale web-based surveys that will allow you to use internet surveys to collect opinion from people all over the world or even a combination of methods.
Every survey software solution is easy to use, so you will quickly be creating great looking customer satisfaction surveys that your respondents will want to complete. No specialist IT skills or knowledge are needed to use Keypoint survey software therefore making it accessible across your whole organisation. Ideal for your customer service surveys and employee satisfaction surveys too. |
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Practical Hands-on Training
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Our focused, hands-on courses give you a thorough understanding of all
the capabilities of creating and using keypoint surveys within your
organisation. Delegates should have a working knowledge of
using Windows. Click here for more information |
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